Privacy Statement

Your privacy is important to us. T & J Pombeiro, Lda, hereinafter referred to as, Detours, is providing this notice to describe and explain what our information practices are and the choices you can make about how your information is collected and used.


The information we keep and how we keep it

Personal information such as your name, email, company and position are obtained only when voluntarily sent. Technical information such as details about your device (Mobile Phone, Computer, Tablet) and IP address can be raised with the use of some other technologies we use from Google or Facebook especially for retargeting and remarketing.

Detours collects this information in several ways:

● Through registration, surveys and other forms online;

● When providing technical support, live chat or service information;

● Through the process of maintenance and updating of our services;

● Through automated means such as cookies;

● Through your interest in ads for Detours products and services, posted on third-party websites and / or partners.

Personal data or other data collected online can also be combined with the information you have provided us from other sources, such as registration in training, events or fairs. The information you provide will be associated with the relationship that Detours has with you or with your organization and will not be shared with third parties.


Terms and Conditions of the Marketing Permit Service

The data provided are the responsibility of Detours with head office at Rua Afonso Cordeiro Nº687, 4450-007 Matosinhos, with VAT NUMBER 508114632.





Access to the Detours WEBSITE implies full and unreserved acceptance by the user of all TERMS AND CONDITIONS.

By consulting, using or downloading the content of the website, you are committing to respect the conditions of use.



In order to improve the characteristics and contents of the website, Detours reserves the right to modify, extend or temporarily suspend the presentation, configuration, technical specifications and contents of the WEBSITE at any time, unilaterally and without prior notice.



The user undertakes to make good use of the contents and services of the website that can never be used for illegal activities or that may be contrary to public order or national defense.

The user is authorized to view all the information contained in the website, provided that the contents are for their exclusive use and are not subsequently transferred to third parties.


Web Server logs

In the process of administering this WEBSITE, we maintain and track usage through the WEB server logs. The WEB server logs provide information such as what types of browsers and users access our WEBSITE, which pages receive the most traffic and the time of day when our servers experience significant load. We use this information to improve the navigation capabilities of our website. Anonymized or aggregated forms of this data can be used to identify the future features and functions to be developed for the WEBSITE and to provide better customer service.



Cookies can be used to provide personalized information from a website. A cookie is an element of data that a website can send to your browser, where it can then be saved to your system. Some pages on our website use cookies that help you navigate and use the website, for example, to help you access safe areas. Other pages on the website may set cookies to store aggregate usage information that we use to improve the functioning of the website. Cookies can also be used on our website to identify certain choices you have made, such as your geographic location and others.

We use cookies to enhance the user experience so that we can receive it in a timely manner on a future visit.


How we use your information

Detours may use your personal information to:

• Accomplish enrollment requests and online services;

• Help us personalize the content that is most relevant to your interests;

• Notify about important news about Detours products and services;

• Notify about new products and services, product updates, technical support issues, events and special offers that we think may be of interest to you;

• Prevent and detect fraud or other prohibited or illegal activities;

• Protect the security and integrity of the website.



The intellectual and industrial property rights contained in the website, graphics and computer codes, as well as trade names, trademarks and distinctive signs are the property of Detours.

Any reproduction, distribution, commercialization or transformation of content that has not been expressly authorized by its owners constitutes a violation of intellectual and industrial property rights protected by law.



Detours does not guarantee or be responsible for damages and losses of any nature and that result from the following circumstances:

• Lack of website operation or malfunction of pages;

• Ineffectiveness, inadequacy or invalidity of the services and contents offered on the website, depending on the results and expectations of the user;

• Existence of viruses or programs on the user’s computer.

Detours shall not in any circumstances, including negligence, be liable for loss of business, access, benefits, data, indirect, special or consequential damages resulting from access to or use of the website services, or otherwise they are within its scope.


Our commitment to data security

Detours avoids unauthorized access or disclosure and maintains accuracy of the data. To ensure proper use of the information and to protect the information we collect online, we implement physical, electronic procedures. We use SSL in the domain, encryption technology when saving or transferring sensitive data.



The conditions of access and use of this website are governed exclusively by the Portuguese law.

Detours and the user understand that the negotiation is the preferred way to resolve doubts, disagreements or disputes of any nature that arise regarding the interpretation or execution of legal or contractual provisions applicable to their relations, including breach of the obligations of the parts. However, once the negotiation has been exhausted, the parties agree that for the resolution of disputes arising from the use of this website, the Lisbon District Court is competent.


How to contact us

If you have comments or questions about this Privacy Statement, you can send us an email to [email protected].

You can also contact us by phone, +351 229 370 707, or by mail to the following address: Rua Dr. José Domingues de Oliveira, nº34
4450-710 Leça da Palmeira.


Revised May 14, 2018